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CARE AND MAINTENANCE
 The more you take of your carpet, the longer it will look good and the longer it will last. Vacuum your carpet regularly and thoroughly once or twice a week. When some carpet is first laid, there may be some 'fluffing.' This is perfectly normal and it is best to vacuum daily initially.

SPOT CLEANING OF STAINS AND SPILLAGES

  • Always deal with a spill immediately.
  • Always use a clean white cloth, kitchen roll or tissues. Scrape up solids with a blunt knife.
  • Use a dabbing action - do not rub vigorously.
  • Always work from the outside in.
  • Use a dilute solution of carpet shampoo and clean warm water to remove any signs of the spillage. Do not over-wet the carpet.
  • Brush up the pile to help the carpet retain its appearance as it dries out.
  • For oil based stains and spillages use dry cleaning fluid or white spirit.
  • Never use more than one cleaning solution on a particular stain as it could cause damage to your carpet and try out a small amount before use.

SNAGS AND PULLS

If any snags or pulls occur, do not pull the yarn out, but gently snip them with a pair of scissors.

DEEP CLEANING

From time to time, your carpet will benefit from a thorough deep clean. You should take professional advice, so contact the National Carpet Cleaners Association or your carpet retailer. Remember to wait until the carpet is dry before walking on it or moving furniture.