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Cleaning your Carpet

When the inevitable spills and accidents do occur, don’t panic but act quickly. The sooner a spill is tackled, the less chance of a lasting stain.

• Always blot and never rub a spill.
• Work from the outside in.
• Solids should be scraped up.
• Apply cleaning agent to a cloth - never directly onto the carpet.
• Carpet care treatments used should be Woolsafe approved
• Dry a spill with a hair dryer.

Your new carpet should be maintained regularly and we suggest you vacuum at least twice a week. We also recommend that cut pile carpets such as velvets and twist piles should be cleaned with an upright vacuum cleaner with a beater bar and brush. Loop pile carpets (ones that replicate the look of coir and sisal) should be vacuumed with a cylinder vacuum using the suction head only. As with any household item, the more you look after your carpet, the longer it will stay looking good.

Click here for our guide to stains and how to remove them.