Buying a carpet: Underlay

We, and our Consumer Code of Practice that has been approved by the Trading Standards Institute, recommend that new underlay is bought with every new carpet. The reasons for this are:

- Underlay is vital for a new carpet to sit properly and wear evenly
- It improves the feel of the carpet underfoot and helps with that 'luxury' feel
- It increases heat and sound insulation and can reduce energy costs
- It reduces pile compression and so enables a carpet to retain its appearance for longer
- Noise insulation. Acoustics are considerably improved with carpet and underlay while impact noise is reduced
- New underlay can increase the life of your carpet by forty per cent

Remember that just as carpet may wear more in certain areas, so does the underlay. You wouldn’t buy a new car with old tyres! What is more, manufacturers may not accept a complaint if old underlay has been used or worse still, no underlay has been used at all.

Remember to buy new underlay with a new carpet!


We are supported by the following UK-based manufacturers

Brintons carpets logoCauseway carpets logoPownall carpets logoRyalux carpets logoUlster carpets logoVictoria carpets logoWestex carpets logoWoodward grosvenor carpets logo