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Consumer blog

Reasons to be cheerful

April 1, 2020

In unsettling times, we must look on the bright side, be optimistic and thankful.  Here, for a start, are my ’10 reasons to be cheerful’: It has stopped raining – and we are in British summer time Brexit seems a thing of the past On that note, no one is asking Nigel Farage for his […]


New research shows you can breathe easy with wool and carpets

March 6, 2020

Carpet is the UK’s favourite floorcovering, but one stigma, and total misconception remains, namely that carpet is not good for indoor air quality and is a breeding ground for dust mites and can aggravate asthma.  It is nonsense – we have the research to prove it (please look under Carpet Concerns on our site).  Now, […]


A logo you can trust

February 5, 2020

Everyone will have their own recollection or anecdotes of that age-old phenomenon – the cowboy. As consumers, we are often drawn to professional bodies and logos in the all too often misguided view that a certain logo or membership of a trade association is a badge of merit. However, a membership of thousands may sound […]


Support your High Street

January 30, 2020

Last year was the worst on record for retailers. The latest big name to ‘go’ was Beales, one of the UK’s oldest family owned department stores. One could be forgiven for thinking that the high street is on its way to the morgue. Damn the downbeat statistics! There is plenty still to celebrate on the […]


Blue is the colour

January 23, 2020

Got the January blues? You are right on trend! Classic Blue is Pantone’s colour of the year for 2020. Shades of blue are a richer alternative to greys, yet easy to live with. According to Pantone, this year’s shade ‘brings a sense of peace and tranqulity to the human spirit, offering refuge’. We agree. Look […]


Which? Magazine rates independent carpet retailers the best

January 20, 2020

We have long known it, but now it’s official – independent retailers are the best place to buy carpet. In a ringing endorsement, a survey of 2,100 carpet purchasers by consumer champion Which? magazine, published in December 2019, saw independent retailers top the table. They got a full 5 stars for customer service, product quality […]