Which? Magazine rates independent carpet retailers the best

We have long known it, but now it’s official – independent retailers are the best place to buy carpet. In a ringing endorsement, a survey of 2,100 carpet purchasers by consumer champion Which? magazine, published in December 2019, saw independent retailers top the table. They got a full 5 stars for customer service, product quality and value for money. One customer said that the independent made them feel like a familiar face rather than a receipt number. These findings are no surprise to us but official confirmation from the UK’s leading consumer voice is something to be proud of and shout about.

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